Free Refund & Return Policy for AMDETECH
Introduction: At AMDETECH, your satisfaction is our priority. This policy outlines the conditions under which you may return purchased products and request refunds, in line with European Union consumer protection regulations.
Return Conditions:
- Eligibility for Return: You can return products within 14 days of delivery without specifying a reason. Items must be in their original condition and packaging to qualify for a return.
- Non-returnable Items: Returns of perishable goods, intimate or sanitary goods, hazardous materials, or flammable liquids or gases are not accepted.
- Proof of Purchase: A receipt or proof of purchase must accompany your return.
Return Process:
- Notification: To initiate a return, please contact our customer service at +359 8794 83555 (Bulgaria), +30 211 234 5095 (Greece), or via email at info@amdetech.com.
- Shipping: Return shipping costs are the responsibility of the customer and are non-refundable.
- Refund Approval: Upon receiving and inspecting the returned item, we will notify you about the refund status. Approved refunds will be processed to the original payment method.
Exchanges: Items are only replaced if they are defective or damaged. For exchanges, please use the contact methods mentioned above.
Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return upon receipt of the returned item.
Contact Us: Should you have any questions about this policy, please reach out to us at +359 8794 83555, +30 211 234 5095, or info@amdetech.com.
