Your Satisfaction, Guaranteed.
At AMDETECH PLTD, we stand behind the quality of every product we offer. Our Warranty Department is dedicated to ensuring that your experience with us remains positive and worry-free. Below you’ll find everything you need to know about our warranty policy, return process, and how we work to make it as seamless as possible for you.
Our Warranty Policy
• Coverage: We offer a comprehensive warranty on all our original iPhone parts and accessories. This covers manufacturing defects and issues related to product quality.
• Warranty Period: Most of our products come with a 2-years warranty from the date of purchase. Please check product-specific details.
• What’s Included: Coverage includes defects in materials and workmanship. However, it does not cover damages due to improper use, modifications, or wear and tear.
How to Submit a Warranty Claim
1. Contact Us: Reach out to our Warranty Department via email at sales@amdetech.com. Please include your order number, product details, and a brief description of the issue.
2. Evaluation: Our team will assess your claim within 5 business days and provide you with the next steps.
3. Return Authorization: If your claim is approved, we’ll issue a Return Merchandise Authorization (RMA) number along with instructions on how to return the item.
4. Replacement or Return: Once we receive and inspect the returned product, we’ll either send a replacement or process a refund, depending on your preference.
If for any reason you’re not fully satisfied with your purchase, we’re here to help. We offer easy returns and exchanges within 14 days of purchase.
• Return Conditions: Items must be in their original packaging and in unused condition.
• How to Start a Return: Contact our customer service to get your RMA number and further instructions.
Why Choose Us?
• Hassle-Free Process: We aim to make the warranty and return process as straightforward as possible.
• Quick Response: We prioritize your claims and ensure that issues are resolved promptly.
• Customer-Centric Approach: Your satisfaction is at the heart of everything we do. We’re here to make sure you feel confident with every purchase.
Have Questions? We’re Here to Help!
If you have any questions about our warranty policy or need assistance with a return, don’t hesitate to contact our Warranty Department at E-mail: sales@amdetech.com. We’re committed to delivering the best service to our valued customers.
To have your warranty or returns request considered, please fill out the form.